ServiceNow Developer – DoD ITSM Specialist (On-Site)

Apogee Engineering, LLC; Morningside (MD); On-site; USD 120,000 - 180,000; Full time

Job summary

Apogee Engineering, LLC is seeking a ServiceNow Developer to support the Executive Airlift Communications Network (EACN) on Joint Base Andrews, MD. This on-site, full-time role requires developing and tailoring ITSM workflows to meet DoD mission needs.

Ideal candidates hold US citizenship, a TS/SCI clearance, a ServiceNow CAD certification, and a Bachelor’s degree with 10 years of DoD experience (8 years with a Master’s degree preferred). Travel up to 10% may be required.

Qualifications

• Citizenship: US citizen required.
• Active TS/SCI clearance required.
• ServiceNow CAD certification required.

Responsibilities

• Support Senior Leader Command, Control, Communications Systems-Airborne (SLC3S-A) Operations and related missions.
• Support EACN Air to GIG Gateways (A2G2s), SIL, and GSOC operations.
• Drive EACN ServiceNow development; ensure workflows and wireframes align with DoD processes and EACN PM approvals.
• Deliver tailorable dashboards, repeatable processes, and a best-in-class UX for 89 CS and EACN requirements.
• Develop and implement ITSM, ITBM, and ITAM modules and related business processes.

Skills

US Citizenship

TS/SCI clearance

ServiceNow CAD

Education

Bachelor's Degree

Master's Degree (preferred)

Job description

Apogee Engineering, LLC is seeking a ServiceNow Developer to support the Executive Airlift Communications Network (EACN) on Joint Base Andrews, MD. This on-site, full-time role requires developing and tailoring ITSM workflows to meet DoD mission needs.

Ideal candidates hold US citizenship, a TS/SCI clearance, a ServiceNow CAD certification, and a Bachelor’s degree with 10 years of DoD experience (8 years with a Master’s degree preferred). Travel up to 10% may be required.