Senior ServiceNow Developer – ITSM/ITBM/ITAM Expert

Abacus Technology; Camp Springs (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

Abacus Technology is seeking a ServiceNow Developer to provide application development support for an enterprise program at Joint Base Andrews. This is a full-time position located in Camp Springs, MD.

You will develop ITSM, ITBM and ITAM workflows, dashboards, and user experiences in collaboration with the HAF/A1 sprint/DevOps team and government stakeholders, while maintaining SDLC best practices and strong customer communication.

Qualifications

• 7+ years experience in software development focused on ServiceNow.
• Bachelor's degree in a related field.
• Must hold the ServiceNow CAD certification.
• Experience with multiple development methodologies.
• Must have an in-depth understanding of each stage of the software development and project life cycle.
• Able to interact with customers and end users to identify and document requirements.
• Experience with best practices for the full software development life cycle.
• Able to work alone or as part of a team with business and technical stakeholders and customers.
• Must have strong communications skills (oral and written).
• Must be a US citizen and hold a current Secret clearance.

Responsibilities

• Provide full spectrum support for ServiceNow development to ensure process workflows and wireframes are developed in partnership with HAF/A1 sprint/DevOps team or other Government defined business processes approved by the Government PM.
• Ensure tailorable dashboards, repeatable processes, and best-in-class user experience (UX) are fit for need/purpose for the 89 CS and Government business requirements.
• Develop and implement IT Service Management (ITSM), IT Business Management (ITBM) and IT Asset Management (ITAM) modules and business processes.

Skills

ServiceNow development

Strong communication skills

Customer interaction

Education

Bachelor's degree in a related field

ServiceNow CAD certification

Job description

Abacus Technology is seeking a ServiceNow Developer to provide application development support for an enterprise program at Joint Base Andrews. This is a full-time position located in Camp Springs, MD.

You will develop ITSM, ITBM and ITAM workflows, dashboards, and user experiences in collaboration with the HAF/A1 sprint/DevOps team and government stakeholders, while maintaining SDLC best practices and strong customer communication.