ServiceNow Developer

Apogee; Maryland; On-site; USD 110,000 - 160,000; Full time

Job summary

Apogee is seeking a ServiceNow Developer to support EACN tasks at Joint Base Andrews, Andrews, MD, on-site full-time. The role focuses on ServiceNow development spanning ITSM, ITBM, and ITAM workflows in collaboration with HAF/A1 sprint/DevOps and government processes.

Candidates must be US citizens with TS/SCI clearance and a Bachelor's degree, plus 10 years in relevant DoD environments; Master’s preferred. Travel up to 10% may be required, and the position is contingent on contract award.

Qualifications

• Must be a US citizen.
• Must have and be able to maintain a TS/SCI level clearance.
• ServiceNow Developer Certification: CAD.
• Bachelor's Degree required.
• Ten years of experience in the respective field; five with DoD.

Responsibilities

• Support Senior Leader Command, Control, Communications Systems-Airborne (SLC3S-A) Operations and related high-profile missions.
• Support EACN Air to GIG Gateways (A2G2s), SIL, and GSOC operations.
• Lead ServiceNow development to align with government processes and DevOps sprint activities.
• Create tailorable dashboards and repeatable ITSM/ITBM/ITAM workflows.
• Deliver IT service management and asset management processes for the program.

Skills

US citizenship

TS/SCI clearance

DoD experience

Security clearance

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

ServiceNow CAD

Job description

Overview

Apogee has an exciting new opportunity for a ServiceNow Developer to provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (GIG) Gateways (A2G2’s) supported by a Systems Integration Lab (SIL).

This is a full-time position located on-site at Joint Base Andrews (JBA) in Andrews, MD.

• This position is contingent upon contract award.***

Responsibilities

• Provide support to Senior Leader Command, Control, Communications Systems-Airborne (SLC3S-A) Operations, Mobility Air Forces (MAF) Operations, Air Force Global Strike Command’s (AFGSC) E-4B aircraft, also known as the National Airborne Operations Center (NAOC), and U.S. Navy E-6B Mercury aircraft.


• Provide support to EACN Air to GIG Gateways (A2G2s), EACN Systems Integration Laboratory (SIL), and the Government Security Operations Center (GSOC).


• Provide full-spectrum support for EACN’s ServiceNow development to ensure process workflows and wireframes are developed in partnership with HAF/A1 sprint/DevOps team or other Government-defined business processes approved by the EACN PM.


• Ensure tailorable dashboards, repeatable processes, and best-in-class user experience (UX) are fit for need/purpose for the 89 CS and EACN business requirements.


• Develop and implement IT Service Management (ITSM), IT Business Management (ITBM), and IT Asset Management (ITAM) modules and business processes.

Qualifications

Minimum Experience:

• Citizenship: Must be a US citizen


• Clearance: Must have and be able to maintain a TS/SCI level clearance


• Certifications: ServiceNow Developer Support: ServiceNow Certified Application Developer (CAD)


• Education: Bachelor's Degree


• Years of Experience: Ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience

Preferred Qualifications

• Education: Master's Degree


• Years of Experience: Eight (8) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience

Additional Information

• Location: Joint Base Andrews (JBA) in Andrews, MD


• On-site: Full-time on-site position


• Travel: 10% travel may be required


• This position is contingent upon contract award.***