ServiceNow Developer

Hadiamondstar Software Solutions LLC; Washington, Baltimore (District of Columbia, MD); On-site; USD 120,000 - 160,000; Full time

Job summary

Hadiamondstar Software Solutions LLC is seeking a Senior ServiceNow Developer in the Washington, DC area. You will design, configure, and deliver ServiceNow solutions, including ITSM workflows and catalog items, while integrating external services through APIs and data exchanges.

The role requires strong software engineering fundamentals, documentation, and a solution-driven mindset to support organizational needs and scalable IT service management initiatives.

Qualifications

• Experience with ServiceNow ITSM modules and workflow design.
• Strong scripting and integration skills across systems.
• Ability to design scalable solutions and maintain CMDB accuracy.

Responsibilities

• Design and deliver ServiceNow solutions and custom modules.
• Configure and release new app modules, workflows, and catalog requests.
• Create integrations between ServiceNow and external services via APIs.

Skills

ServiceNow

ITSM

API integration

Scripting

LDAP

SSO

CMDB

ITIL

Job description

One of our client is looking for a Senior ServiceNow Developer. The ServiceNow Developer's primary responsibilities include providing the design and delivery of technical solutions and custom application development within the ServiceNow environment. Candidate must have a strong understanding of software engineering and ServiceNow's IT Service Management (ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important for this individual to be successful!

Primary Responsibilities:

• Developing, designing, configuring and release of new application modules, workflows and catalog requests.
• Designing and delivering technical solutions that are developed on the ServiceNow platform for all internal employees.
• Provide software configuration and customization including, but not limited to: Flow design, administration, report setup, data imports, integration, custom scripting and third party software integrations.
• Create integrations and process automation using API and data integration processes between ServiceNow and other services.
• Create and maintain Service Catalog Items and Knowledge Bases.
• Work with IT Service Management Team and other key client stakeholders within IT and the Business.
• Understand business requirements for ServiceNow - Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies - Participate in sizing the application for future growth and scalability.
• Perform technical configurations, application maintenance and house-keeping activities.
• Design security of the application, and own data security function.
• Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues.
• Find opportunities to improve the platform.
• Assist in maintaining CIs to ensure CMDB accuracy and completeness