Senior ServiceNow Developer

Akima; Alexandria (VA); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

PTO

Job summary

Suvi, an Akima company, seeks a Senior ServiceNow Developer to design and sustain complex ServiceNow solutions for government clients. You will modernize platforms, implement workflows, and integrate diverse data sources to enable mission-critical IT services.

You will lead advanced configurations, mentor junior developers, and collaborate with stakeholders to meet requirements while following federal cybersecurity controls and enterprise standards. A hybrid/remote work arrangement is available.

Qualifications

• Active Secret clearance required.
• IAT Level II certification (Security+ CE or equivalent).
• Bachelor’s degree in a technical field or equivalent experience.
• 7+ years of software development or IT engineering experience.
• 5+ years of ServiceNow development experience with scripting, configuration, integrations, and module implementation.

Responsibilities

• Design, develop, configure, and deploy ServiceNow applications within approved architecture and patterns.
• Create business rules, scripts, UI policies, flows, integrations, and custom apps.
• Build and maintain REST/SOAP integrations and data flows.
• Support CMDB, CSDM, ITSM, ITOM and other platform capabilities.
• Perform testing, defect resolution, and post‑deployment validation.

Skills

Secret clearance

IAT Level II

JavaScript

ServiceNow

Agile/Scrum

APIs (REST/SOAP)

Documentation

Education

Bachelor's degree in technical field

Tools

ServiceNow Platform

Flow Designer

IntegrationHub

Job description

The of Inspector General (OIG), Office of the Chief Information Officer (OCIO), provides comprehensive IT services supporting approximately 2,000 global end users across more than 60 locations. OCIO sustains mission‑critical IT capabilities including database administration, mobile device management, IT asset management, domain services, network transport, and service desk operations.

The Senior ServiceNow Developer designs, develops, integrates, tests, deploys, and sustains complex ServiceNow capabilities as part of platform modernization, solution delivery, legacy‑system retirement, and operational sustainment. This role delivers advanced configurations, custom development, integrations, workflow automation, and technical enhancements aligned with Government requirements and ServiceNow leading practices.

Responsibilities

• Design, develop, configure, and deploy ServiceNow applications and module enhancements consistent with approved architecture, CSDM/CMDB patterns, cybersecurity requirements, and access models.
• Create business rules, script includes, client scripts, UI policies, UI actions, Flow Designer workflows, IntegrationHub solutions, APIs, custom applications, and portals/workspaces.
• Build and maintain complex REST/SOAP integrations, data flows, and orchestrations.
• Support and enhance CMDB, CSDM, ITSM, ITOM, and other core platform capabilities.
• Perform unit testing, integration testing, and defect resolution for ServiceNow development work.
• Support release planning, deployment activities, and post‑deployment validation.
• Conduct code reviews and ensure adherence to ServiceNow leading practices and enterprise architectural standards.
• Maintain technical documentation including designs, configuration records, data flows, and test cases.
• Support Agile delivery by participating in backlog refinement, sprint activities, demonstrations, and retrospectives.
• Collaborate with architects, analysts, testers, and Government stakeholders to ensure delivered solutions meet approved requirements.
• Provide technical guidance and mentoring to junior developers and team members.
• Support legacy‑system retirement through migration planning, data mapping, and workflow transition activities.

Qualifications

• Active Secret clearance.
• IAT Level II certification (e.g., Security+ CE or equivalent).
• Bachelor’s degree in technical field or equivalent experience.
• 7+ years of overall software development or IT engineering experience.
• 5+ years of ServiceNow development experience, including scripting, configuration, integrations, and module implementation.
• Strong experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow data structures.
• Demonstrated ability to deliver complex custom applications, workflows, and integrations within the ServiceNow platform.
• Experience supporting enterprise ITSM, ITOM, CSDM/CMDB, or custom platform solutions.
• Strong understanding of Agile/Scrum methodologies and participation in iterative development cycles.
• Excellent analytical, troubleshooting, and documentation skills.

Preferred Qualifications

• ServiceNow certifications such as CSA, CAD, CIS-ITSM, CIS-ITOM, Discovery, Service Mapping, or Application Developer.

• Experience supporting federal environments with compliance, security, and governance requirements.

• Experience with platform modernization or legacy‑system retirement on ServiceNow.

• Familiarity with secure coding practices, federal cybersecurity controls, and enterprise architecture standards.
• ATF test authoring experience.

Work Schedule

This opportunity may offer hybrid and/or remote flexibility, providing options to work onsite, remotely, or a combination of both based on business and team requirements.

"This position is contingent upon contract award and funding. Applicants selected may be offered but cannot begin work until funding has been confirmed."

Job ID

2026-26002

Work Type

Hybrid

Pay Range

$160,000 - $200,000

Benefits

• Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Suvi, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Suvi provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Suvi delivers subject matter experts, an agile management approach, and innovative technologies that accomplish customers’ missions safely, securely, and efficiently.

As a Suvi employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.