ServiceNow Platform Engineer - ITSM/ITOM & CMDB Expert

Stellar Consulting Solutions, LLC; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Stellar Consulting Solutions, LLC seeks experienced ServiceNow professionals to implement and customize ITSM modules including Incident, Change, Problem and Catalog. The role emphasizes CMDB health, CSDM alignment, and reconciliation rule improvements.

You will manage MID servers, Discovery schedules and patterns, and contribute to top-down Service Mapping while integrating third-party monitoring and cloud platforms via IntegrationHub and REST APIs.

Qualifications

• Hands-on experience implementing and customizing ITSM modules (Incident, Change, Problem, Catalog).
• Strong knowledge of CMDB data health, reconciliation rules, and CSDM compliance.

Responsibilities

• Implement and customize ITSM modules (Incident, Change, Problem, Catalog).
• Manage MID servers, Discovery schedules, patterns, and top-down Service Mapping.
• Maintain CSDM compliance and improve CMDB data health and reconciliation rules.
• Integrate third-party monitoring and cloud platforms via IntegrationHub and REST APIs.

Skills

ITSM

ITOM

CMDB

MID servers

Discovery

Service Mapping

CSDM

Data health

Reconciliation rules

IntegrationHub

REST APIs

Job description

Stellar Consulting Solutions, LLC seeks experienced ServiceNow professionals to implement and customize ITSM modules including Incident, Change, Problem and Catalog. The role emphasizes CMDB health, CSDM alignment, and reconciliation rule improvements.

You will manage MID servers, Discovery schedules and patterns, and contribute to top-down Service Mapping while integrating third-party monitoring and cloud platforms via IntegrationHub and REST APIs.