ServiceNow CMDB Architect - Hybrid ITSM Leader

Eliassen Group; United States; Híbrido; USD 117.000 - 131.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401k with company matching

Life insurance

Descripción de la vacante

Eliassen Group is seeking a ServiceNow CMDB Architect in Raleigh, NC for designing, implementing, governing, and maintaining the CMDB as the source of truth for ITSM. The role leads architecture aligned to CSDM, drives discovery and data population across cloud and data center environments, and sets governance with data quality controls.

The position requires hands-on build, discovery tuning, integrations, and health monitoring, with hybrid work and flexibility for remote work as needed.

Formación

• 10+ years of IT experience with deep CMDB experience.
• 4+ years with ServiceNow CMDB and architecture on full lifecycle.
• Hands-on configuration, discovery, integrations, and troubleshooting in ServiceNow.

Responsabilidades

• Own the ServiceNow CMDB, including architecture, governance, data quality, and hands-on development and administration.
• Establish CMDB governance, data standards, and processes to maintain accurate, reliable information.
• Finalize services, service owners, support groups, and service mappings.
• Assess the implementation partner’s work, take ownership of the CMDB, and build a roadmap for continued improvement.
• Execute CMDB configuration, Discovery tuning, development, integrations, troubleshooting, and data quality improvements.
• Work with service owners and technical teams; communicate priorities, progress, and CMDB health to leadership.

Conocimientos

CMDB architecture

ServiceNow

Discovery

Integrations

REST API

JavaScript

Data quality

Scripting

Herramientas

ServiceNow Platform

Descripción del empleo

Eliassen Group is seeking a ServiceNow CMDB Architect in Raleigh, NC for designing, implementing, governing, and maintaining the CMDB as the source of truth for ITSM. The role leads architecture aligned to CSDM, drives discovery and data population across cloud and data center environments, and sets governance with data quality controls.

The position requires hands-on build, discovery tuning, integrations, and health monitoring, with hybrid work and flexibility for remote work as needed.