ServiceNow Business Process Consultant

Metasys Technologies; Houston (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

An innovative IT services firm is seeking a skilled Software Asset Management Consultant to work remotely. This engaging role focuses on analyzing organizational SAM requirements and translating them into effective ServiceNow solutions. You will collaborate with cross-functional teams, conduct gap analyses, and support end-users, ensuring the implementation of best practices in IT Service Management. Join a team that values transparency and equal opportunity, and take the next step in your career by contributing to diverse technical engagements and solutions.

Qualifications

• 5+ years of ServiceNow development experience required.
• Strong understanding of ITAM and ITSM principles.

Responsibilities

• Analyze SAM requirements and translate them into ServiceNow solutions.
• Collaborate with cross-functional teams to design and implement SAM solutions.

Skills

ServiceNow Development

Business Analysis

Software Asset Management (SAM)

IT Service Management (ITSM)

ITAM Principles

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Business Administration

Tools

ServiceNow

Job description

Employer Industry: IT Services and Consulting

Why consider this job opportunity:
- Opportunity for a remote work arrangement
- Engaging role with a focus on Software Asset Management (SAM) and IT Service Management (ITSM)
- Chance to work on diverse technical engagements and solutions
- Collaborate with cross-functional teams to drive business needs
- Competitive pay and potential for contract extension

What to Expect (Job Responsibilities):
- Analyze organizational SAM requirements and translate them into ServiceNow solutions
- Identify, gather, and prioritize SAM needs with stakeholders; develop an implementation roadmap
- Conduct gap analyses of current and future SAM processes and systems
- Collaborate with developers, architects, and IT teams to design and implement SAM solutions
- Train and support end-users on ServiceNow SAM solutions

What is Required (Qualifications):
- Minimum 5 years of ServiceNow development experience (implementation, integration, enhancement, and support)
- 3-5 years in a Business Analysis or SAM role
- Bachelor's degree in Computer Science, Business Administration, or a related field
- Strong understanding of ITAM and ITSM principles
- Certified ServiceNow System Administrator

How to Stand Out (Preferred Qualifications):
- ServiceNow Certified Implementation Specialist (ITSM, HAM, SAM)
- ITIL v3 certification
- Strong presentation and documentation skills
- Demonstrated teamwork and leadership experience

#ITServices #ServiceNow #BusinessProcessConsultant #RemoteWork #SoftwareAssetManagement

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.