ServiceNow Business Process Consultant

Metasys Technologies; Houston (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled ServiceNow Developer to join their dynamic team. This role offers the chance to work remotely in a flexible environment while engaging with cutting-edge ServiceNow HAM solutions. You'll analyze and translate HAM requirements into effective ServiceNow solutions, collaborating with stakeholders and IT teams to enhance business processes. With opportunities for career advancement and a supportive work culture, this position is ideal for those looking to make a significant impact in IT service management. Join a forward-thinking company that values innovation and teamwork.

Benefits

Flexible work environment

Career advancement opportunities

Collaborative work culture

Qualifications

• 5+ years of ServiceNow development experience in implementation and integration.
• Strong understanding of IT asset management principles.

Responsibilities

• Analyze organization's HAM requirements and translate them into ServiceNow solutions.
• Collaborate with stakeholders to develop a roadmap for HAM requirements.

Skills

ServiceNow development

Business Analysis

ITAM principles

Agile methodologies

Education

Bachelor's degree in Computer Science

Bachelor's degree in Business Administration

Tools

ServiceNow

IT service management platforms

Job description

Employer Industry: IT Service Management

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely in a flexible environment
- Involvement in cutting-edge ServiceNow HAM solutions
- Supportive and collaborative work environment
- Chance to make a significant impact on business processes

What to Expect (Job Responsibilities):
- Analyze organization’s HAM requirements and translate them into ServiceNow solutions
- Work with stakeholders to identify, prioritize, and develop a roadmap for HAM requirements
- Conduct gap analyses to assess current and future needs of HAM processes and systems
- Collaborate with developers, architects, and IT teams to design and implement HAM solutions
- Provide training and support to end-users on ServiceNow HAM solutions

What is Required (Qualifications):
- Minimum 5 years of ServiceNow development experience (implementation, integration, enhancement)
- 3-5 years of experience in a similar Business Analysis or HAM role
- Strong understanding of ITAM principles
- Experience with ServiceNow or similar IT service management platforms
- Bachelor’s degree in Computer Science, Business Administration, or related field

How to Stand Out (Preferred Qualifications):
- ServiceNow certifications (e.g., Certified Implementation Specialist in ITSM, HAM, and SAM)
- ITIL v3 certification
- Familiarity with Agile or Waterfall project management methodologies

#ITServiceManagement #ServiceNow #RemoteWork #CareerOpportunity #BusinessAnalysis

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