ServiceNow Business Analyst (On-site, US Citizen)

Powerhouse Institute Inc; Arlington (VA); On-site; USD 115,000 - 125,000; Full time

Job summary

Powerhouse Institute Inc in Arlington, VA is seeking a full‑time IT Business Analyst to create epics and user stories with acceptance and testing criteria, evaluate processes, and help shape technology solutions for a government client. The role requires 6+ years in IT, 4+ years eliciting requirements and documenting business processes, SDLC and Agile experience, ServiceNow familiarity, strong communication, and the ability to work on-site in the DMV area with active public trust.

U.S.

Qualifications

• Must be a U.S. citizen (no dual status).
• Must possess an active public trust and be able to obtain/hold a secret clearance.
• On-site full-time position in Arlington, VA.
• 6+ years of professional IT experience.
• 4+ years of eliciting requirements and documenting business processes using ServiceNow.
• Experience in SDLC with client requirement analysis and system design.
• Experience implementing systems using Agile methodology.
• Strong on-site and remote team and client relationship skills.
• Excellent communication, collaboration and analytical abilities.
• BS/BA degree in Computer Science, Information Systems, Cybersecurity or equivalent experience (may substitute for a 4-year degree).

Responsibilities

• Create epics, user stories with acceptance and testing criteria.
• Participate in developing functional business requirements and prioritize for business processes and technology solutions.
• Evaluate alternative business processes and technology solutions and make technology recommendations.
• Develop business and system requirements, functional designs, and test plans.
• Analyze and document business processes and systems.
• Facilitate requirements gathering.
• Prepare client-facing and internal technology deliverables.
• Interface with the application development team.

Skills

Epics & user stories

Acceptance criteria

Agile

SDLC

ServiceNow

Requirements gathering

Communication

Analytical thinking

Education

BS/BA in CS/IS/Cybersecurity

Tools

ServiceNow

Job description

Description

NOTE: This opportunity is full-time employment position only (no 1099 or C2C engagements, or third parties or staffing agencies, please). The candidate MUST be a U.S. Citizen, local to the DMV area (Arlington, VA), and available to be on-site full-time.

Daily Responsibilities

• Create epics, user stories with acceptance and testing criteria
• Participate in the development of functional business requirements and help stakeholders assess relative priorities for both business process and technology solutions.
• Evaluate alternative business processes and technology solutions and participate in making technology recommendations to enhance business operations.
• Develop business and system requirements, functional designs, process flows, and test plans.
• Analyze and document business processes and systems
• Facilitate requirements gathering
• Prepare client facing and internal deliverables that are technology related
• Interface with the application development team

Requirements

• Must of a U.S. Citizen (no dual status), as mandated by our government client.
• Must possess an active public trust and be able to complete/pass/hold a secret security clearance.
• This position is full-time on-site (Arlington VA).
• 6+ years professional IT experience.
• 4+ years of experience of eliciting requirements and conducting business process reviews and documentation while applying detailed knowledge of ServiceNow.
• Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
• Experience implementing systems using the Agile methodology
• Demonstrated ability to develop strong on-site and remote team and client relationships
• Excellent analytical skills, attention to detail, and strong problem-solving abilities.
• Excellent communication and collaboration skills.
• BS/BA degree in Computer Science, Information Systems, Cybersecurity or equivalent experience may be substituted for a 4-year degree.

Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. $115k - $125k.