ServiceNow Associate Developer - Implementation & ITSM

ICF; United States; Remote; USD 67,000 - 139,000; Full time

Job summary

ICF is seeking an Associate ServiceNow Developer to contribute to deploying ServiceNow solutions for our clients in the United States. You will configure, customize, and implement applications to meet business requirements, working with solutions architects and analysts.

The role emphasizes data migration, integration, testing, documentation, and user training, with a strong focus on security, compliance, and continuous learning.

Qualifications

• 6 months+ experience implementing ServiceNow solutions.
• Active Secret or Top Secret clearance.
• ServiceNow mainline certification; preference for ServiceNow Certified System Administrator.
• Must reside in the United States and be authorized to work in the US.

Responsibilities

• Configure, customize, and implement ServiceNow applications to meet business requirements.
• Collaborate with architects and analysts on design and implementation.
• Migrate data from legacy systems to ServiceNow using out-of-the-box schemas first.
• Integrate ServiceNow with other systems to enable end-to-end processes.
• Create technical documentation and provide user training and change management.

Skills

ServiceNow development

ITIL/ITSM knowledge

Scripting/workflow

Team collaboration

Tools

ServiceNow platform

Job description

ICF is seeking an Associate ServiceNow Developer to contribute to deploying ServiceNow solutions for our clients in the United States. You will configure, customize, and implement applications to meet business requirements, working with solutions architects and analysts.

The role emphasizes data migration, integration, testing, documentation, and user training, with a strong focus on security, compliance, and continuous learning.