Service Writer with Mechanical Know-How - Steady Hours

JPCERT/CC; Carroll (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Stable full-time hours

Growth opportunities in a respected/de

Team-oriented environment

Job summary

Rueter’s is seeking a Service Writer with mechanical know-how to join our team. You will handle repair orders, quotes, and communication between customers, technicians, and the service team while maintaining safety and efficiency in the shop.

The role involves greeting customers, writing and reviewing repair orders, providing accurate quotes, and supporting the service team during busy seasons. A customer-focused attitude and strong organizational skills are essential.

Qualifications

• Experience in mechanical systems or equipment knowledge.
• Experience as a service writer or dealership is a plus.
• Strong communication and organizational skills.
• Customer-focused attitude.

Responsibilities

• Greet customers and manage service requests.
• Write and review repair orders for accuracy.
• Provide reliable parts and labor quotes.
• Keep customers updated on job status.
• Support technicians and the Service Manager during busy seasons.
• Ensure shop safety and efficiency.

Skills

Mechanical knowledge

Customer service

Communication

Organization

Driver's License

Job description

Rueter’s is seeking a Service Writer with mechanical know-how to join our team. You will handle repair orders, quotes, and communication between customers, technicians, and the service team while maintaining safety and efficiency in the shop.

The role involves greeting customers, writing and reviewing repair orders, providing accurate quotes, and supporting the service team during busy seasons. A customer-focused attitude and strong organizational skills are essential.