Service Writer

JPCERT/CC; Carroll (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Stable full-time hours

Growth opportunities in a respected/de

Team-oriented environment

Job summary

Rueter’s is seeking a Service Writer with mechanical know-how to join our team. You will handle repair orders, quotes, and communication between customers, technicians, and the service team while maintaining safety and efficiency in the shop.

The role involves greeting customers, writing and reviewing repair orders, providing accurate quotes, and supporting the service team during busy seasons. A customer-focused attitude and strong organizational skills are essential.

Qualifications

• Experience in mechanical systems or equipment knowledge.
• Experience as a service writer or dealership is a plus.
• Strong communication and organizational skills.
• Customer-focused attitude.

Responsibilities

• Greet customers and manage service requests.
• Write and review repair orders for accuracy.
• Provide reliable parts and labor quotes.
• Keep customers updated on job status.
• Support technicians and the Service Manager during busy seasons.
• Ensure shop safety and efficiency.

Skills

Mechanical knowledge

Customer service

Communication

Organization

Driver's License

Job description

Service Writer with mechanical know-how

We’re looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both — handling repair orders, quotes, and communication between customers, technicians, and the service team.

What You’ll Do

• Greet customers and manage service requests
• Write and review repair orders for accuracy
• Provide reliable parts and labor quotes
• Keep customers updated on job status
• Support technicians and Service Manager during busy seasons
• Ensure shop safety and efficiency

What You Bring

• Mechanical experience or strong equipment knowledge
• Previous service writer or dealership experience (preferred)
• Strong communication and organizational skills
• Customer-focused attitude
• Valid Driver’s License

Why Work With Us?

• Stable full-time hours
• Growth opportunities in a respected dealership
• Team-oriented environment

EEO Statement: Rueter’s is an equal opportunity employer, committed to fostering a diverse workplace. We welcome applicants from all backgrounds and walks of life.