Service Writer

Rueter & Zenor Co; Carroll (IA); On-site; USD 36,000 - 60,000; Full time

Job summary

Rueter & Zenor Co is seeking a Service Writer with mechanical know-how in Carroll, IA. You will greet customers, manage service requests, write and review repair orders, and provide quotes for parts and labor.

In this role you will keep customers updated on job status and support technicians and the Service Manager during busy seasons, while helping ensure shop safety and efficiency.

Qualifications

• Mechanical experience or strong equipment knowledge.
• Previous service writer or dealership experience preferred.
• Strong communication and organizational skills.
• Customer-focused attitude.
• Valid Driver’s License.

Responsibilities

• Greet customers and manage service requests.
• Write and review repair orders for accuracy.
• Provide reliable parts and labor quotes.
• Keep customers updated on job status.
• Support technicians and Service Manager during busy seasons.
• Ensure shop safety and efficiency.

Skills

Mechanical knowledge

Communication

Organization

Customer focus

Driver's License

Job description

Description

Description

We’re looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both — handling repair orders, quotes, and communication between customers, technicians, and the service team.

What You’ll Do

• Greet customers and manage service requests
• Write and review repair orders for accuracy
• Provide reliable parts and labor quotes
• Keep customers updated on job status
• Support technicians and Service Manager during busy seasons
• Ensure shop safety and efficiency
  

What You Bring

• Mechanical experience or strong equipment knowledge
• Previous service writer or dealership experience (preferred)
• Strong communication and organizational skills
• Customer-focused attitude
• Valid Driver’s License
  

Why Work With Us?

• Stable full-time hours
• Growth opportunities in a respected dealership
• Team-oriented environment

EEO Statement: Rueter’s is an equal opportunity employer, committed to fostering a diverse workplace. We welcome applicants from all backgrounds and walks of life.