Service Writer

Rueter & Zenor Co.; Carroll (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Rueter & Zenor Co. in Carroll, IA is seeking a Service Writer with mechanical know-how to join our team. You’ll bridge customers, technicians, and the service desk by handling repair orders, quotes, and clear communications.

You’ll greet customers, write and review repair orders for accuracy, provide precise parts and labor quotes, and keep clients informed as jobs progress. A background in mechanical service or dealership work is preferred, along with strong communication and organizational

Qualifications

• Mechanical experience or strong equipment knowledge.
• Previous service writer or dealership experience (preferred).
• Strong communication and organizational skills.
• Customer-focused attitude.
• Valid Driver?s License.

Responsibilities

• Greet customers and manage service requests
• Write and review repair orders for accuracy
• Provide reliable parts and labor quotes
• Keep customers updated on job status
• Support technicians and Service Manager during busy seasons
• Ensure shop safety and efficiency

Skills

Mechanical experience

Equipment knowledge

Job description

Description

Description

We’re looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both — handling repair orders, quotes, and communication between customers, technicians, and the service team.

What You’ll Do

• Greet customers and manage service requests
• Write and review repair orders for accuracy
• Provide reliable parts and labor quotes
• Keep customers updated on job status
• Support technicians and Service Manager during busy seasons
• Ensure shop safety and efficiency
  

What You Bring

• Mechanical experience or strong equipment knowledge
• Previous service writer or dealership experience (preferred)
• Strong communication and organizational skills
• Customer-focused attitude
• Valid Driver’s License
  

Why Work With Us?

• Stable full-time hours
• Growth opportunities in a respected dealership
• Team-oriented environment

EEO Statement: Rueter’s is an equal opportunity employer, committed to fostering a diverse workplace. We welcome applicants from all backgrounds and walks of life.