Service Writer with Growth Path to Store Manager

Midas - Touch of Gold; Frankfort (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Paid holidays

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Midas - Touch of Gold in Indiana seeks a Service Writer with leadership potential to drive customer satisfaction and sales across locations. This role blends service writing with growth into store leadership, offering a path from front-desk advisory to store management.

You will greet customers, present estimates, and coordinate appointments while supporting operations and service quality. Flexible relocation support and development opportunities are provided.

Qualifications

• Automotive service writing experience preferred.
• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.
• Flexible and willing to support multiple locations.
• Automotive knowledge and repair experience a plus.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Help ensure processes are followed and goals are achieved.

Job description

Midas - Touch of Gold in Indiana seeks a Service Writer with leadership potential to drive customer satisfaction and sales across locations. This role blends service writing with growth into store leadership, offering a path from front-desk advisory to store management.

You will greet customers, present estimates, and coordinate appointments while supporting operations and service quality. Flexible relocation support and development opportunities are provided.