Automotive Service Advisor: Growth Path to Store Manager

Midas - Touch of Gold; Valparaiso (IN); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

PTO

Training & development

Vision insurance

401(k)

401(k) matching

Performance bonus

Competitive salary

Dental insurance

Employee discounts

Résumé du poste

Midas - Touch of Gold is hiring a Service Writer with an eye for customer service and growth. This role offers hourly pay plus performance bonuses and a clear pathway toward store leadership across our network.

You will greet customers, prepare estimates, schedule appointments, and support operations at multiple locations. The position emphasizes leadership development and the chance to advance into store management for the right candidate.

Qualifications

• Automotive service writing experience preferred.
• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.
• Flexible and willing to support multiple locations.
• Automotive knowledge and repair experience a plus.

Responsabilités

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

Connaissances

Customer service

Sales

Communication

Organization

Leadership mindset

Description du poste

Midas - Touch of Gold is hiring a Service Writer with an eye for customer service and growth. This role offers hourly pay plus performance bonuses and a clear pathway toward store leadership across our network.

You will greet customers, prepare estimates, schedule appointments, and support operations at multiple locations. The position emphasizes leadership development and the chance to advance into store management for the right candidate.