Service Advisor: Leadership Path to Store Manager

Midas - Touch of Gold; Hobart (IN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Midas - Touch of Gold in Hobart, IN is seeking a Service Writer with a customer-first mindset and a drive to grow into store leadership. This hourly role includes bonus opportunities and a path to leadership across locations.

You will greet customers, schedule appointments, review inspections, present repair estimates, and help drive sales while supporting daily shop operations. Training and development are provided with growth potential.

Qualifications

• Experience in automotive service writing preferred.
• Strong sales and customer service skills are required.
• Ability to communicate confidently with customers.
• Organized, detail-oriented and process-driven approach.
• Leadership mindset with a desire to grow within the company.
• Willingness to support multiple locations as needed.
• Automotive knowledge and basic repair experience is a plus.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Ensure processes are followed and goals are achieved.

Skills

Automotive service writing

Sales skills

Customer service

Communication skills

Organizational skills

Leadership mindset

Flexibility

Automotive knowledge

Job description

Midas - Touch of Gold in Hobart, IN is seeking a Service Writer with a customer-first mindset and a drive to grow into store leadership. This hourly role includes bonus opportunities and a path to leadership across locations.

You will greet customers, schedule appointments, review inspections, present repair estimates, and help drive sales while supporting daily shop operations. Training and development are provided with growth potential.