Service Advisor to Store Manager: Leadership Path

Midas - Touch of Gold; Lebanon (IN); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

PTO

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Résumé du poste

Midas is seeking a Service Writer with an eye for leadership to grow into a future Store Manager. You will welcome customers, schedule appointments, and review vehicle inspections while contributing to sales and customer retention across locations.

You will prepare estimates, present recommendations, and ensure processes are followed. If you thrive in a fast-paced automotive service environment, this role offers a clear growth path into store leadership and long-term career development.

Qualifications

• Automotive service writing experience preferred.
• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset with a desire to grow.
• Flexible and willing to support multiple locations.
• Automotive knowledge and repair experience a plus.

Responsabilités

• Greet customers and build trust
• Answer phones and schedule appointments
• Perform vehicle walkarounds and review inspection results
• Build estimates and present recommendations
• Follow up on declined work and customer concerns
• Help drive sales and customer retention
• Support daily shop operations
• Assist multiple locations as business needs require
• Help ensure processes are followed and goals are achieved

Connaissances

Customer service skills

Sales skills

Organized and detail oriented

Leadership mindset

Description du poste

Midas is seeking a Service Writer with an eye for leadership to grow into a future Store Manager. You will welcome customers, schedule appointments, and review vehicle inspections while contributing to sales and customer retention across locations.

You will prepare estimates, present recommendations, and ensure processes are followed. If you thrive in a fast-paced automotive service environment, this role offers a clear growth path into store leadership and long-term career development.