Service Writer - Vehicle Maintenance & Scheduling Pro

Transdev North America, Inc.; Leesburg (VA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Two weeks vacation

Sick days: 5 days

Holidays: 12 days (8 standard, 4 float

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Leesburg, VA is hiring a Service Writer to ensure efficient vehicle maintenance scheduling and manage orders. The role emphasizes customer service and safety, with a focus on accurate data entry and Microsoft Office proficiency.

Compensation ranges from $23.00 to $26.00 per hour, with benefits including vacation, sick days, holidays, and a 401(k) plan along with health coverage. DOT requirements may apply.

Qualifications

• High school diploma or equivalent.
• Previous vehicle maintenance administrative experience preferred.
• Strong data entry skills.
• Computer literate with an advanced working knowledge of Microsoft Office.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Responsibilities

• Open work request immediately upon receipt.
• Close work request immediately upon completion of quality inspection.
• Run and review reports as needed.
• Answers shop telephones and schedule repair appointments.
• Maintain vehicle information files.
• Take road call information and dispatch mechanics or outside service.
• Arrange pick-up of outside repairs.

Skills

Data entry

Customer service

Administrative support

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Transdev in Leesburg, VA is hiring a Service Writer to ensure efficient vehicle maintenance scheduling and manage orders. The role emphasizes customer service and safety, with a focus on accurate data entry and Microsoft Office proficiency.

Compensation ranges from $23.00 to $26.00 per hour, with benefits including vacation, sick days, holidays, and a 401(k) plan along with health coverage. DOT requirements may apply.