Service Writer

Transdev; Leesburg (VA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Vacation 2 weeks

Sick days 5

Holidays 12 days

401(k) plan

Medical insurance

Dental & Vision

Life insurance

Short-term disability

Long-term disability (voluntary)

Job summary

Transdev in Leesburg, VA is hiring a Service Writer. The role ensures efficient vehicle maintenance scheduling and manages orders while maintaining a strong customer-service orientation focused on safety.

Compensation ranges from $23.00 to $26.00 per hour with standard benefits, including paid time off and health coverage. This is a full-time, on-site position in the Dulles area with opportunities for growth within Transdev's U.S. operations.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience with data entry and MS Office is preferred.
• Customer-service orientation and safety-mindedness are important.

Responsibilities

• Open work requests immediately upon receipt.
• Close work requests after quality inspection is complete.
• Run and review reports as needed.
• Answer shop telephones and schedule repair appointments.
• Maintain vehicle information files.
• Coordinate dispatch of mechanics or outside service.
• Arrange pick-up of outside repairs.

Skills

Data entry

Microsoft Office

Customer service

Education

High school diploma or equivalent

Job description

We Are Hiring for a Service Writer in Dulles, VA!

Transdev in Leesburg, VA is hiring a Service Writer. The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety.

Transdev is proud to offer:

• Competitive compensation package of minimum $23.00 – Maximum $26.00 / hour

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Responsibilities:

• Open work request immediately upon receipt.
• Close work request immediately upon completion of quality inspection.
• Run and review reports as needed.
• Answers shop telephones and schedule repair appointments.
• Maintain vehicle information files.
• Take road call information and dispatch mechanics or outside service.
• Arrange pick-up of outside repairs.

Qualifications:

• High school diploma or equivalent
• Previous vehicle maintenance administrative experience preferred.
• Strong data entry skills.
• Computer literate with an advanced working knowledge of Microsoft Office.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• The essential functions of this position require the ability to:
• Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please [e-mail]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev:

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants: Please for CA Employee Privacy Policy.

Job Type: Full Time