Service Writer

Transdev North America, Inc.; Leesburg (VA); Sur place; USD 32 000 - 36 000; Plein temps

Avantages offerts par ce poste

Two weeks vacation

Sick days: 5 days

Holidays: 12 days (8 standard, 4 float

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short-term disability

Voluntary long-term disability

Résumé du poste

Transdev in Leesburg, VA is hiring a Service Writer to ensure efficient vehicle maintenance scheduling and manage orders. The role emphasizes customer service and safety, with a focus on accurate data entry and Microsoft Office proficiency.

Compensation ranges from $23.00 to $26.00 per hour, with benefits including vacation, sick days, holidays, and a 401(k) plan along with health coverage. DOT requirements may apply.

Qualifications

• High school diploma or equivalent.
• Previous vehicle maintenance administrative experience preferred.
• Strong data entry skills.
• Computer literate with an advanced working knowledge of Microsoft Office.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Responsabilités

• Open work request immediately upon receipt.
• Close work request immediately upon completion of quality inspection.
• Run and review reports as needed.
• Answers shop telephones and schedule repair appointments.
• Maintain vehicle information files.
• Take road call information and dispatch mechanics or outside service.
• Arrange pick-up of outside repairs.

Connaissances

Data entry

Customer service

Administrative support

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

We Are Hiring for a Service Writer in Dulles, VA!

Transdev in Leesburg, VA is hiring a Service Writer. The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety.

Transdev Is Proud To Offer

• Competitive compensation package of minimum $23.00 – Maximum $26.00 / hour

Benefits Include

• Vacation: minimum of two (2) weeks


• Sick days: 5 days


• Holidays: 12 days; 8 standard and 4 floating


• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Responsibilities

• Open work request immediately upon receipt.


• Close work request immediately upon completion of quality inspection.


• Run and review reports as needed.


• Answers shop telephones and schedule repair appointments.


• Maintain vehicle information files.


• Take road call information and dispatch mechanics or outside service.


• Arrange pick-up of outside repairs.

Qualifications

• High school diploma or equivalent


• Previous vehicle maintenance administrative experience preferred.


• Strong data entry skills.


• Computer literate with an advanced working knowledge of Microsoft Office.


• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements

• The essential functions of this position require the ability to:


• Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level


• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. [e-mail]

Drug-free Workplace

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).


• Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Details

Job Category: Professionals

Job Type: Full Time

Req ID: 9372

Pay Group: QQR

Cost Center: 47660