Service Writer & Front Desk Coordinator - On-Site

Maytav Bus Co; Hilo (HI); On-site; USD 27,000 - 39,000; Full time

Job summary

Maytav Bus Co in Hilo, HI seeks a Service Writer to greet customers, document service details, and coordinate between customers and technicians. This full-time, contract role reports to the service department and follows a Monday–Friday 7:00 AM to 4:00 PM schedule.

The position offers a stable hourly pay of $24 and requires clerical and customer service experience, strong data-entry skills, and excellent communication. Equal opportunity employer; applicants must be able to report to work on time.

Qualifications

• Clerical and customer service experience required.
• Strong computer and data entry skills.
• Front desk or reception experience preferred.
• Strong organizational and recordkeeping skills.
• Excellent written and verbal communication skills.
• Professional and customer-focused attitude.
• Strong attention to detail.

Responsibilities

• Greet customers at the front desk and assist with service requests.
• Document service details and maintain accurate records for service orders.
• Coordinate communication between customers and service technicians.
• Enter service information and updates into internal computer systems.
• Provide status updates to customers regarding service progress.
• Maintain organized files and documentation related to service operations.
• Support general office and administrative tasks as needed.

Skills

Data entry

Front desk experience

Organization

Written communication

Verbal communication

Attention to detail

Customer service

Job description

Maytav Bus Co in Hilo, HI seeks a Service Writer to greet customers, document service details, and coordinate between customers and technicians. This full-time, contract role reports to the service department and follows a Monday–Friday 7:00 AM to 4:00 PM schedule.

The position offers a stable hourly pay of $24 and requires clerical and customer service experience, strong data-entry skills, and excellent communication. Equal opportunity employer; applicants must be able to report to work on time.