Service Writer

Employers Options; Hilo (HI); On-site; USD 33,000 - 39,000; Full time

Job summary

Employers Options in Hilo, HI is seeking a Service Writer to join a growing team. This on-site role requires clerical and customer service experience and reports to work as scheduled.

The position features a Monday–Friday schedule from 7:00 AM to 4:00 PM and a fixed pay rate of $24/hour. Candidates should be prepared to coordinate with service technicians and maintain accurate service records.

Qualifications

• Clerical background and customer service experience required.
• Front desk or receptionist experience preferred.
• Strong data entry and computer skills.
• Excellent written and verbal communication.

Responsibilities

• Greet customers at the front desk and assist with service requests.
• Document service details and maintain accurate records for service orders.
• Coordinate communication between customers and service technicians.
• Enter service information and updates into internal computer systems.
• Provide status updates to customers regarding service progress.
• Maintain organized files and documentation related to service operations.
• Support general office and administrative tasks as needed.

Skills

Clerical experience

Customer service experience

Front desk experience

Data entry

Job description

This is not a remote role. Applicants must be able to report to work on time as scheduled.
Position: Service Writer
Location: Hilo, HI
Pay: This position has a fixed rate of $24/hour
Experience: Clerical experience and customer service experience required.
Type: Full-time; Contract
Schedule: Monday–Friday, 7:00 AM to 4:00 PM
Employers Options is seeking a Service Writer to join a growing and dynamic team!

Job Description

• Greet customers at the front desk and assist with service requests.
• Document service details and maintain accurate records for service orders.
• Coordinate communication between customers and service technicians.
• Enter service information and updates into internal computer systems.
• Provide status updates to customers regarding service progress.
• Maintain organized files and documentation related to service operations.
• Support general office and administrative tasks as needed.

Position Requirements

• Strong computer and data entry skills.
• Front desk or reception experience preferred.
• Strong organizational and recordkeeping skills.
• Excellent written and verbal communication skills.
• Professional and customer-focused attitude.
• Strong attention to detail.

Employers Options is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
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