Service Writer: Customer-Focused Auto Repair

HUNTER TRUCK SALES & SERVICE LLC; Royalton (VT); On-site; USD 32,000 - 47,000; Full time

Job summary

Hunter Truck in South Royalton, VT is seeking a Service Writer for a full-time role with a Monday–Friday, 8:00 AM – 5:00 PM schedule. The position offers $23.00–$34.00 per hour, based on experience, and requires a high school diploma or GED.

The primary duties include writing repair orders, estimating costs, and communicating with customers to ensure timely service. The role emphasizes accurate repair order documentation and coordinating with technicians, with a focus on customer satisfaction

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Greets service customers, sells needed work, writes repair orders, and estimates costs of repairs, as required.
• Answers the telephone for the service department, assisting customers with inquiries.
• Listens to customer descriptions of vehicle problems to determine solutions and work procedures.
• Provides clear and concise information to assist the technician on the operation.

Education

High school diploma or GED

Job description

Hunter Truck in South Royalton, VT is seeking a Service Writer for a full-time role with a Monday–Friday, 8:00 AM – 5:00 PM schedule. The position offers $23.00–$34.00 per hour, based on experience, and requires a high school diploma or GED.

The primary duties include writing repair orders, estimating costs, and communicating with customers to ensure timely service. The role emphasizes accurate repair order documentation and coordinating with technicians, with a focus on customer satisfaction