Service Writer – Growth, Training & Benefits

Hunter Truck; Royalton (VT); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

401(k) with company match

Training & advancement Opportunities

Equal opportunity employer

Job summary

Hunter Truck is hiring a Service Writer in South Royalton, VT. The role involves writing repair orders, estimating repair costs, and coordinating with technicians to ensure timely service delivery. The ideal candidate communicates clearly with customers and team members.

Full-time, Monday–Friday, 8:00AM–5:00PM, with pay ranging from $23.00 to $34.00 per hour based on experience. Join a team focused on customer satisfaction and professional growth within a longtime dealership network.

Qualifications

• Requires a high school diploma or GED; related experience is a plus.
• Strong customer service and communication skills.
• Ability to read and interpret repair estimates and write repair orders.

Responsibilities

• Greet service customers, sell needed work, write repair orders and estimate costs.
• Answer the service department phone and assist customers with inquiries.
• Listen to vehicle problems to determine solutions and procedures.
• Explain expected repair times and inform customers of delays.
• Obtain authorizations for work beyond the original scope before starting.
• Open/Close repair orders to communicate customer complaints to technicians.
• Provide clear instructions to technicians and discuss work with customers.

Education

High school diploma or GED

Job description

Hunter Truck is hiring a Service Writer in South Royalton, VT. The role involves writing repair orders, estimating repair costs, and coordinating with technicians to ensure timely service delivery. The ideal candidate communicates clearly with customers and team members.

Full-time, Monday–Friday, 8:00AM–5:00PM, with pay ranging from $23.00 to $34.00 per hour based on experience. Join a team focused on customer satisfaction and professional growth within a longtime dealership network.