Service Writer: Customer-Centric Service Coordinator

LandPro Equipment, LLC; Hall (IN); In loco; USD 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Paid Holidays

Health Insurance

401K Match

John Deere University

Employee Discounts

Descrizione del lavoro

LandPro Equipment, a trusted John Deere dealer, is seeking a Service Writer to be the vital link between customers and our service team. You will greet clients, understand service needs, and ensure work orders and communications flow smoothly so equipment returns quickly.

Bring customer service, coordination, and clear communication. We offer growth opportunities, PTO + holidays, comprehensive medical plans, a 401K match, and access to John Deere University to support your development.

Competenze

• Customer service, administrative, or coordination experience.
• Strong communication and organizational skills.
• Basic computer skills.

Mansioni

• Deliver a high-quality, professional experience at every stage of the service process.
• Support customers by clearly communicating service needs, timelines, and updates.
• Open, manage, and close work orders with accuracy and attention to detail.
• Coordinate with technicians and parts teams to keep work moving efficiently.
• Build strong relationships with customers and coworkers through clear communication and respect.
• Help ensure customers leave confident in the service they received.

Conoscenze

Customer service

Coordination

Communication skills

Organizational skills

Basic computer skills

Descrizione del lavoro

LandPro Equipment, a trusted John Deere dealer, is seeking a Service Writer to be the vital link between customers and our service team. You will greet clients, understand service needs, and ensure work orders and communications flow smoothly so equipment returns quickly.

Bring customer service, coordination, and clear communication. We offer growth opportunities, PTO + holidays, comprehensive medical plans, a 401K match, and access to John Deere University to support your development.