Service Writer — Auto Repair Estimates & Customer Care

HUNTER TRUCK SALES & SERVICE LLC; Clarksburg (NJ); Vor Ort; USD 30.000 - 47.000; Vollzeit

Benefits dieser Stelle

Competitive pay bonuses

Benefits package (medical, dental, VIs

401(k) with company match

Paid time off and holidays

Training and advancement opportunities

Team-first culture

Family-owned since 1938

Zusammenfassung

Hunter Truck Sales & Service LLC in Clarksburg, NJ is seeking a Service Writer for a Regular Full-Time role. You will greet service customers, write repair orders, estimate costs, and coordinate with technicians to keep repairs on track.

This role requires a high school diploma or GED (or equivalent) and a valid driver's license; CDL is a plus. Our Peterbilt dealership has a long-standing regional presence and offers growth opportunities within a supportive team.

Qualifikationen

• High school diploma or GED required, or 1–3 months of related experience or training.
• Valid Driver’s License required; must meet company insurability standards.
• Commercial Driver's License preferred; must meet company insurability standards.

Aufgaben

• Greet service customers, sell needed work, write repair orders, and estimate repair costs.
• Ensure proper payment type is selected and perform initial review of repair orders.
• Communicate with technicians and update customers on repair progress.
• Obtain authorization for additional work and maintain accurate repair documentation.
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines.
• Maintain repair order balance and assist parts/service departments as needed.
• Handle customer inquiries, complaints, and scheduling professionally.
• Maintain a clean and organized work area while adhering to all safety policies.

Kenntnisse

Customer service

Communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Hunter Truck Sales & Service LLC in Clarksburg, NJ is seeking a Service Writer for a Regular Full-Time role. You will greet service customers, write repair orders, estimate costs, and coordinate with technicians to keep repairs on track.

This role requires a high school diploma or GED (or equivalent) and a valid driver's license; CDL is a plus. Our Peterbilt dealership has a long-standing regional presence and offers growth opportunities within a supportive team.