Service Advisor - Auto Repair Desk

Hunter Truck; Mineral Springs (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) with company match

Training and advancement opportunities

Team-first culture

Family-owned stability since 1938

Job summary

Hunter Truck is seeking a Service Writer in Clearfield, PA. The role supports repair order processing, customer communication, and coordination with technicians in a full-time evening shift.

You will greet customers, estimate costs, obtain authorizations, and document repairs. A high school diploma or GED is required, with a valid driver’s license and CDL preferred. Regular safety practices are expected in a fast-paced dealership setting.

Qualifications

• High school diploma or GED required or 1–3 months related experience
• Excellent customer service and communication skills essential
• Ability to stay organized and manage multiple tasks efficiently

Responsibilities

• Greet service customers and sell needed work; write repair orders and estimate costs
• Review repair orders and ensure proper payment type
• Communicate with technicians and update customers on progress
• Obtain authorization for additional work and maintain repair documentation
• Administer warranty claims and adjust policies as per guidelines
• Maintain repair order balance and assist parts/service as needed
• Handle inquiries and scheduling professionally
• Maintain a clean, safe work area in line with policies

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or GED

Job description

Hunter Truck is seeking a Service Writer in Clearfield, PA. The role supports repair order processing, customer communication, and coordination with technicians in a full-time evening shift.

You will greet customers, estimate costs, obtain authorizations, and document repairs. A high school diploma or GED is required, with a valid driver’s license and CDL preferred. Regular safety practices are expected in a fast-paced dealership setting.