Service Writer

Hunter Truck; Clarksburg (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Hunter Truck is seeking a Service Writer in Clarksburg, NJ to manage repair orders and customer communication. The role requires a high school diploma or GED, 1–3 months of related experience, and a valid driver’s license.

You will greet customers, estimate costs, coordinate with technicians, and document all work. The job offers a full-time, day-shift schedule at 524 Monmouth Road, Clarksburg, NJ 08510.

Qualifications

• High school diploma or GED or 1-3 months of related experience and/or training, or an equivalent combination of education and experience.
• Valid Driver’s License required; must meet company insurability standards. Commercial Driver's License preferred; must meet company insurability standards.
• Regular walking and frequent standing. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Responsibilities

• Greet service customers, sell needed work, write repair orders, and estimate repair costs.
• Ensure proper payment type is selected and perform initial review of repair orders.
• Communicate with technicians and update customers on repair progress.
• Obtain authorization for additional work and maintain accurate repair documentation.
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines.
• Maintain repair order balance and assist parts/service departments as needed.
• Handle customer inquiries, complaints, and scheduling professionally.
• Maintain a clean and organized work area while adhering to all safety policies.

Education

High school diploma or GED

1-3 months related experience

Equivalent combination of education and experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Writer

Regular Full-Time Clarksburg, NJ, US

3 days ago Requisition ID: 3955

Salary Range: $22.00 To $34.00 Hourly

At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, New York, Vermont, and New Hampshire. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location: Clarksburg, NJ Position Type: Full-Time Schedule: Monday through Friday, Daylight hoursAddress: 524 Monmouth Road, Clarksburg, NJ 08510Pay: $22.00-$34.00 per hour - Based on experience

WHAT YOU'LL DO

As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will:

• Greet service customers, sell needed work, write repair orders, and estimate repair costs
• Ensure proper payment type is selected and perform initial review of repair orders
• Communicate with technicians and update customers on repair progress
• Obtain authorization for additional work and maintain accurate repair documentation
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
• Maintain repair order balance and assist parts/service departments as needed
• Handle customer inquiries, complaints, and scheduling professionally
• Maintain a clean and organized work area while adhering to all safety policies

WHAT YOU BRING

• Education & Experience: High school diploma or GED or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards. Commercial Driver's License Preferred ; must meet company insurability standards.
• Physical Requirements: Regular walking and frequent standing. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
• 401(k) with company match because your future matters
• Competitive Paid Time Off and paid holidays!
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you're never just a number
• A legacy of stability in a company that is family-owned and trusted since 1938

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.