Service Writer

Hunter Truck; Clarksburg (NJ); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay bonuses

Benefits package (medical, dental, VIs

401(k) with company match

Paid time off and holidays

Training and advancement opportunities

Team-first culture

Family-owned since 1938

Job summary

Hunter Truck Sales & Service LLC in Clarksburg, NJ is seeking a Service Writer for a Regular Full-Time role. You will greet service customers, write repair orders, estimate costs, and coordinate with technicians to keep repairs on track.

This role requires a high school diploma or GED (or equivalent) and a valid driver's license; CDL is a plus. Our Peterbilt dealership has a long-standing regional presence and offers growth opportunities within a supportive team.

Qualifications

• High school diploma or GED required, or 1–3 months of related experience or training.
• Valid Driver’s License required; must meet company insurability standards.
• Commercial Driver's License preferred; must meet company insurability standards.

Responsibilities

• Greet service customers, sell needed work, write repair orders, and estimate repair costs.
• Ensure proper payment type is selected and perform initial review of repair orders.
• Communicate with technicians and update customers on repair progress.
• Obtain authorization for additional work and maintain accurate repair documentation.
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines.
• Maintain repair order balance and assist parts/service departments as needed.
• Handle customer inquiries, complaints, and scheduling professionally.
• Maintain a clean and organized work area while adhering to all safety policies.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Writer

Regular Full-Time Clarksburg, NJ, US

4 days ago Requisition ID: 3955

Salary Range: $22.00 To $34.00 Hourly

At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, New York, Vermont, and New Hampshire. If you’re looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you’ll thrive here.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location: Clarksburg, NJ Position Type: Full-Time Schedule: Monday through Friday, Daylight hours Address: 524 Monmouth Road, Clarksburg, NJ 08510 Pay: $22.00–$34.00 per hour - Based on experience

WHAT YOU’LL DO

• Greet service customers, sell needed work, write repair orders, and estimate repair costs
• Ensure proper payment type is selected and perform initial review of repair orders
• Communicate with technicians and update customers on repair progress
• Obtain authorization for additional work and maintain accurate repair documentation
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
• Maintain repair order balance and assist parts/service departments as needed
• Handle customer inquiries, complaints, and scheduling professionally
• Maintain a clean and organized work area while adhering to all safety policies

WHAT YOU BRING

• Education & Experience: High school diploma or GED or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards. Commercial Driver's License Preferred ; must meet company insurability standards.
• Physical Requirements: Regular walking and frequent standing. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

WHY WORK WITH US

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
• 401(k) with company match because your future matters
• Competitive Paid Time Off and paid holidays!
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you’re never just a number
• A legacy of stability in a company that is family-owned and trusted since 1938

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.