Service Writer & Advisor — Customer Experience Pro

Riverview Chevrolet; McKeesport (Allegheny County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive wage compensation package

Healthcare benefits

401k retirement plan

Job summary

A well-established automotive dealership in McKeesport is seeking a motivated Service Writer. This role involves interacting with customers, scheduling appointments, and ensuring timely service completion. Ideal candidates should possess excellent communication skills, be able to multitask, and have a professional demeanor. The position offers a competitive wage and benefits package, along with opportunities for career development.

Qualifications

• Experience in automotive service or a related field is preferred but not required.
• Proficiency in computer systems and software.
• Punctuality and understanding to complete customer needs expediently.

Responsibilities

• Interact with customers to schedule service appointments.
• Communicate with technicians for timely completion of service.
• Provide accurate service estimates and explanations to customers.

Skills

Excellent communication and customer service skills

Ability to multitask and prioritize

Professional and polite appearance

Job description

A well-established automotive dealership in McKeesport is seeking a motivated Service Writer. This role involves interacting with customers, scheduling appointments, and ensuring timely service completion. Ideal candidates should possess excellent communication skills, be able to multitask, and have a professional demeanor. The position offers a competitive wage and benefits package, along with opportunities for career development.