Automotive Service Advisor/Writer — Start Your Growth Path

The Faulkner Automotive Group; Mechanicsburg (Cumberland County); On-site; Full time

Benefits offered by this job

Top-tier benefits: Medical, Dental and Vision

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Job summary

An automotive service group is looking for a motivated Automotive Service Advisor/Writer to join its team in Mechanicsburg. The role includes greeting customers, guiding them through the service process, and ensuring smooth vehicle repair interactions. Ideal candidates should have customer service experience and a valid driver's license. This position offers excellent training and top-tier benefits, including medical coverage and 401k options.

Qualifications

• Valid driver's license.
• Customer service experience preferred.
• Previous service advisor experience preferred.

Responsibilities

• Greet customers and guide them through the repair process.
• Perform vehicle walk-arounds and gather information.
• Listen to customer issues to better understand problems.

Skills

Customer service skills

Effective communication

Job description

An automotive service group is looking for a motivated Automotive Service Advisor/Writer to join its team in Mechanicsburg. The role includes greeting customers, guiding them through the service process, and ensuring smooth vehicle repair interactions. Ideal candidates should have customer service experience and a valid driver's license. This position offers excellent training and top-tier benefits, including medical coverage and 401k options.