Vehicle Service Advisor — Customer-Driven Growth

Kelly Auto Group; Lynnfield (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Blue Cross Blue Shield Medical and Dental on Day 1

401K after 90 days

Paid Time Off

Paid Training

Career Advancement Opportunities

Job summary

Kelly Auto Group in Lynnfield, Massachusetts seeks a Service Writer to enhance customer satisfaction and oversee vehicle service operations. The ideal candidate will have automotive service advisor experience, a valid driver’s license, and training in customer satisfaction. Responsibilities include customer interaction, maintaining quality control, and managing relationships with technicians. This position offers various benefits including competitive pay and medical insurance from day one. Join a family-owned dealership group committed to excellent service.

Qualifications

• Valid commercial driver’s license & clean driving record required.
• Accredited training in service advisor skills and customer satisfaction.
• Ability to read, write and speak English fluently.

Responsibilities

• Meet with customers and determine their needs for repair and/or service.
• Increase customer satisfaction by building customer relations.
• Oversee technicians working on customers’ vehicles.

Skills

Automotive service advisor experience

Customer service skills

Multitasking skills

Proficient use of computers/business machines

Education

High school diploma or equivalent

Job description

Kelly Auto Group in Lynnfield, Massachusetts seeks a Service Writer to enhance customer satisfaction and oversee vehicle service operations. The ideal candidate will have automotive service advisor experience, a valid driver’s license, and training in customer satisfaction. Responsibilities include customer interaction, maintaining quality control, and managing relationships with technicians. This position offers various benefits including competitive pay and medical insurance from day one. Join a family-owned dealership group committed to excellent service.