Automotive Service Advisor - Customer Experience (Bonus)

Wright GMC; Baden (Beaver County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401K with company match (10%)

Work-life balance

Paid Vacation

Paid Holidays

Life Insurance

Job summary

An automotive service company located in Beaver County is looking for enthusiastic Service Advisors to join their team. The ideal candidates will engage with customers to assess vehicle service needs, manage customer relationships, and ensure quality control while maximizing sales efforts. A High School Diploma and accredited training in service advising are required, along with a commitment to excellent customer service and professional ethics. Join a workplace that values your contributions and growth.

Qualifications

• Background in service advisor skills with accredited training.
• Experience in automotive service advising.
• Ability to manage tasks amidst interruptions and maintain focus.

Responsibilities

• Meet with customers to assess their vehicle needs.
• Build relationships to enhance customer satisfaction.
• Monitor vehicle progress and update customers frequently.
• Maximize sales and oversee quality control.
• Participate in documenting Standard Operating Procedures.

Skills

Customer service skills

Time management

Communication

Sales skills

Education

High School Diploma or equivalent

Tools

Automotive service advisor systems

Job description

An automotive service company located in Beaver County is looking for enthusiastic Service Advisors to join their team. The ideal candidates will engage with customers to assess vehicle service needs, manage customer relationships, and ensure quality control while maximizing sales efforts. A High School Diploma and accredited training in service advising are required, along with a commitment to excellent customer service and professional ethics. Join a workplace that values your contributions and growth.