Service Writer

Eagleriverford; Wisconsin; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Long term job security

Job summary

Eagleriverford is looking for a Service Writer to join our dealership’s service team in Wisconsin. In this role, you will be the primary contact for customers needing vehicle service, ensuring a smooth experience from start to finish.

We offer competitive pay, health benefits, a 401K plan, paid time off, and growth opportunities. Join us to embark on a rewarding career with long-term job security and a commitment to customer service.

Qualifications

• 2+ Years of automotive service advisor experience required.
• Valid driver's license with a clean driving record.
• Fluent in English with strong communication skills.

Responsibilities

• Greet customers and create accurate repair orders.
• Maintain strong customer relationships throughout repair process.
• Coordinate with technicians on job completion timelines.

Skills

Customer communication skills

Multitasking skills

Proficiency with computers

Education

High school diploma or equivalent

Tools

Dealership management systems

Job description

SIGN ON BONUS AVAILABLE FOR THE RIGHT CANDIDATE!

We’re looking for aService Writer to join our dealership’s service team. In this role, you’ll be the primary point of contact for customers needing vehicle service and repairs, ensuring a smooth, efficient, and customer-focused experience from start to finish.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits

• Competitive Pay based on experience
• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security

Responsibilities

• Greet customers, listen to their service needs, and create accurate repair orders
• Maintain strong customer relationships and deliver consistent communication throughout the repair process
• Monitor progress of repairs and keep customers updated regularly
• Coordinate with technicians on timelines, parts needs, and job completion
• Maximize service department profitability by identifying and offering recommended services and promotions
• Uphold ethical standards and dealership policies
• Participate in quality control and help develop standard operating procedures
• Maintain a clean, professional, and organized work environment

Requirements

• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• 2+ Years of automotive service advisor experience required
• Completion of service advisor/customer satisfaction training preferred
• Fluent in English with strong communication and multitasking skills
• Proficiency with computers and dealership management systems
• Ability to stay focused and productive in a fast‑paced, interruption‑heavy environment

We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.