Service Writer

Parkway Nissan; Dover, Northern (OH, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Parkway Nissan in Dover, OH is seeking an energetic team member to support the Service Manager, greet customers, and schedule service appointments while maintaining a clean, safe showroom environment. You will collaborate with colleagues to ensure a positive customer experience and efficient service operations.

Requirements include a high school diploma or GED, 1–2 years in automotive settings preferred, strong communication, basic computer skills, and a valid driver's license.

Qualifications

• Positive attitude and willingness to learn.
• 1–2 years automotive industry experience preferred.
• High school diploma or GED.
• Knowledge of the automotive industry is a plus.
• Professional personal appearance.
• Oral and written communication skills and ability to read and follow instructions.
• Basic computer skills.
• Must have and maintain a valid driver's license.

Responsibilities

• Assisting the Service Manager with interacting with customers and teammates to build a friendly relationship.
• Effectively scheduling service appointments.
• Assist associates in ordering and organizing work within company policies and guidelines.
• Ensure a safe and clean store environment and positive customer relations.
• Complete additional projects as assigned by the service manager.

Skills

Customer service

Communication

Teamwork

Professional appearance

Education

High School Diploma or GED

Job description

We are looking for an enthusiastic, high-energy, motivate new team member who is willing to work hard, learn and always put the customer first!

Responsibilities:

• Assisting the Service Manager with Interacting with customers & team mates in a friendly & helpful manner in order to create a comfortable relationship with the customer
• Effectively scheduling service appointments
• Assist associates in ordering and organizing work within company policies and guidelines
• Ensure a safe and clean store environment, positive, long term customer relations and associate satisfaction.
• Complete additional projects as assigned by the service manager.

JOB REQUIREMENTS:

• A positive attitude & willingness to learn.
• 1 to 2 years automotive industry experience preferred
• High school diploma or its equivalency.
• Knowledge of the automotive industry (preferred)
• A professional personal appearance
• Oral and written communication skills; and an ability to read and comprehend instructions and information.
• Basic computer skills.
• Must have and maintain a valid driver's license.