Service Writer

Parkway Honda; Dover (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Parkway Honda is seeking an enthusiastic, high-energy team member to support the service department. You will help schedule appointments, engage customers and teammates, and maintain a clean, safe showroom and service area.

The role emphasizes learning, a positive attitude, and professional communication as you assist the Service Manager and coworkers in day-to-day operations.

Qualifications

• 1 to 2 years automotive industry experience preferred.
• High school diploma or its equivalency.
• Oral and written communication skills; and an ability to read and comprehend instructions and information.
• Must have and maintain a valid driver's license.
• Knowledge of the automotive industry (preferred).

Responsibilities

• Assisting the Service Manager with interacting with customers and teammates in a friendly and helpful manner to create a comfortable relationship with the customer.
• Effectively scheduling service appointments.
• Assist associates in ordering and organizing work within company policies and guidelines.
• Ensure a safe and clean store environment, positive, long term customer relations and associate satisfaction.
• Complete additional projects as assigned by the service manager.

Skills

Positive attitude

Willingness to learn

Excellent communication

Basic computer skills

Valid driver's license

Professional appearance

Education

High school diploma or GED

Job description

We are looking for an enthusiastic, high-energy, motivate new team member who is willing to work hard, learn and always put the customer first!

Responsibilities:

• Assisting the Service Manager with Interacting with customers & team mates in a friendly & helpful manner in order to create a comfortable relationship with the customer
• Effectively scheduling service appointments
• Assist associates in ordering and organizing work within company policies and guidelines
• Ensure a safe and clean store environment, positive, long term customer relations and associate satisfaction.
• Complete additional projects as assigned by the service manager.

JOB REQUIREMENTS:

• A positive attitude & willingness to learn.
• 1 to 2 years automotive industry experience preferred
• High school diploma or its equivalency.
• Knowledge of the automotive industry (preferred)
• A professional personal appearance
• Oral and written communication skills; and an ability to read and comprehend instructions and information.
• Basic computer skills.
• Must have and maintain a valid driver's license.