Service Writer

Parkway Lincoln; Dover, Northern (OH, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Parkway Lincoln in Dover, OH is seeking a motivated service team member who puts customers first and thrives in a fast-paced dealership environment. You will assist the service manager, schedule appointments, and help organize work while maintaining a clean, safe store.

Ideal candidates have 1–2 years automotive industry experience, a high school diploma or equivalent, good communication skills, basic computer literacy, and a valid driver's license.

Qualifications

• 1–2 years automotive industry experience preferred.
• High school diploma or its equivalency.
• Oral and written communication skills.
• Knowledge of the automotive industry (preferred).

Responsibilities

• Assisting the Service Manager with interacting with customers and teammates to foster a comfortable relationship.
• Effectively scheduling service appointments.
• Assist associates in ordering and organizing work within company policies and guidelines.
• Ensure a safe and clean store environment and maintain customer relations.
• Complete additional projects as assigned by the service manager.

Skills

Customer service

Scheduling

Communication

Computer skills

Education

High School Diploma

Job description

We are looking for an enthusiastic, high-energy, motivate new team member who is willing to work hard, learn and always put the customer first!

Responsibilities:

• Assisting the Service Manager with Interacting with customers & team mates in a friendly & helpful manner in order to create a comfortable relationship with the customer
• Effectively scheduling service appointments
• Assist associates in ordering and organizing work within company policies and guidelines
• Ensure a safe and clean store environment, positive, long term customer relations and associate satisfaction.
• Complete additional projects as assigned by the service manager.

JOB REQUIREMENTS:

• A positive attitude & willingness to learn.
• 1 to 2 years automotive industry experience preferred
• High school diploma or its equivalency.
• Knowledge of the automotive industry (preferred)
• A professional personal appearance
• Oral and written communication skills; and an ability to read and comprehend instructions and information.
• Basic computer skills.
• Must have and maintain a valid driver's license.