Service Writer

Mears Nissan; Dover, Northern (OH, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Mears Nissan in Ohio is seeking an enthusiastic, high-energy team member to assist the Service Manager and keep customers at the forefront. You will learn quickly, work hard, and contribute to a friendly, professional environment.

Responsibilities include scheduling service appointments, helping organize work, maintaining a safe, clean store, and supporting associates. You will also take on new projects as directed by the service manager.

Qualifications

• Experience in the automotive service environment is a plus.
• Strong communication skills both written and verbal.
• Ability to read and comprehend instructions and information.
• Basic computer skills are required.

Responsibilities

• Assist the Service Manager and interact with customers in a friendly, helpful manner.
• Effectively scheduling service appointments.
• Assist in ordering and organizing work within company policies.
• Maintain a safe, clean store environment and positive relationships.
• Complete additional projects as assigned by the service manager.

Skills

Customer Service

Scheduling

Communication

Teamwork

Basic Computer Skills

Valid Driver's License

Education

High School Diploma

Job description

We are looking for an enthusiastic, high-energy, motivate new team member who is willing to work hard, learn and always put the customer first!

Responsibilities:

• Assisting the Service Manager with Interacting with customers & team mates in a friendly & helpful manner in order to create a comfortable relationship with the customer
• Effectively scheduling service appointments
• Assist associates in ordering and organizing work within company policies and guidelines
• Ensure a safe and clean store environment, positive, long term customer relations and associate satisfaction.
• Complete additional projects as assigned by the service manager.

JOB REQUIREMENTS:

• A positive attitude & willingness to learn.
• 1 to 2 years automotive industry experience preferred
• High school diploma or its equivalency.
• Knowledge of the automotive industry (preferred)
• A professional personal appearance
• Oral and written communication skills; and an ability to read and comprehend instructions and information.
• Basic computer skills.
• Must have and maintain a valid driver's license.