Service Technician

United Site Services; Homestead (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and service/pump/clean portable restrooms and holding tanks across customer sites.

You will follow USS and DOT safety standards, manage routes, interact with customers on site, and coordinate with Operations to ensure current and future restroom services meet client needs. The role requires lifting up to 150 lbs, strong problem-solving skills, and reliable time management.

Qualifications

• Minimum two years of commercial driving experience.
• Valid CDL.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Drive and service/pump/clean portable toilets and holding tanks using a company service truck.
• Perform basic service truck driving in accordance with USS and DOT requirements.
• Work safely following USS and DOT safety standards to prevent accidents or injuries.
• Interact with customers on site to ensure services meet their standards.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to optimize efficiency.
• Plan customer needs and adjust routes to meet current and future restroom service requirements.

Skills

Time management

Customer service

Communication

Problem-solving

Decision making

Education

CDL

Job description

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.


• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.


• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.


• Conduct portable toilets servicing to USS 8 point service standard.


• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.


• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.


• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.


• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.


• Valid CDL.


• Excellent time management, customer service and communication skills.


• Strong problem-solving and decision making skills.