Service Technician: Community Maintenance Pro

NEW EARTH RESIDENTIAL LLC; Santa Fe (NM); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401k benefits

30% rent discount

PTO accrual starting at 15 days a year

Virtual and on-site trainings monthly

Job summary

NEW EARTH RESIDENTIAL LLC is seeking a Service Technician to support our communities with general maintenance in resident spaces, on-call responsibilities, and rapid response to service requests.

You will oversee preventive maintenance, keep common areas clean, and ensure resident satisfaction. A High School diploma is required, HVAC/R certification is preferred, and English proficiency is essential for effective communication within the team.

Qualifications

• High school diploma or equivalent required, along with a strong foundation in business principles.
• HVAC/R certification (HVAC & Refrigeration) is preferred.
• Ability to accurately follow detailed oral and written instructions.
• Proven leader committed to delivering exceptional customer service.
• Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.
• Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a dynamic environment.
• Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
• Proficient in English; bilingual candidates are highly encouraged to apply.
• Skilled in tracking and managing inventory of materials and parts.
• Physically able to lift up to 50 lbs. and handle chemicals safely.
• Available for emergency calls during nights and weekends as needed.
• Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.
• Proficient in Outlook, Excel, Word, and various internet applications.

Responsibilities

• Residential Standards: Provides support by performing general maintenance duties in common areas.
• Available for on-call responsibilities as needed.
• Ensures the independent and timely completion of service requests in occupied apartments, in line with established company and property standards.
• Oversees all aspects of property maintenance, prioritizing resident satisfaction and contributing to occupancy goals.
• Actively participates in preventive maintenance programs and manages the ongoing repair of all mechanical systems to preserve the property's value.
• Maintains cleanliness of grounds and common areas at all times.
• Takes on additional related duties and responsibilities as assigned.
• Adheres to all safety protocols while completing tasks.
• Provides courteous and friendly service to residents, ensuring a 5-star experience.

Skills

Inventory management

Customer service

Communication skills

English proficiency

Problem solving

Team player

Emergency response

Physical stamina

Education

High school diploma

HVAC/R certification

Tools

Outlook

Excel

Word

Job description

NEW EARTH RESIDENTIAL LLC is seeking a Service Technician to support our communities with general maintenance in resident spaces, on-call responsibilities, and rapid response to service requests.

You will oversee preventive maintenance, keep common areas clean, and ensure resident satisfaction. A High School diploma is required, HVAC/R certification is preferred, and English proficiency is essential for effective communication within the team.