Community Maintenance Technician — Mentor Program

New Earth Residential LLC; Albuquerque (NM); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Mentor program

Bonuses (monthly/quarterly)

Health insurance

Vision insurance

Dental insurance

Life insurance

401k benefits

Rent discount 30%

Biannual celebrations

PTO 15 days

Monthly trainings

Job summary

New Earth Residential LLC is seeking a Service Technician to support maintenance across our communities. You’ll perform general upkeep, respond to requests, and help ensure clean, safe, and well-functioning living spaces for residents.

The role requires on-call availability for nights and weekends in a fast-paced environment. Ideal candidates have a high school diploma, HVAC/R credentials are a plus, and strong customer-service orientation.

Qualifications

• High school diploma or equivalent required, along with a strong foundation in business principles.
• HVAC/R certification (HVAC & Refrigeration) is preferred.
• Ability to accurately follow detailed oral and written instructions.
• Proven leader committed to delivering exceptional customer service.
• Self-motivated with the ability to set priorities, manage time effectively, and achieve goals.
• Resourceful problem solver able to address unexpected challenges in a dynamic environment.
• Collaborative team player with strong communication and organizational skills.
• Proficient in English; bilingual candidates are encouraged.
• Skilled in tracking and managing inventory of materials and parts.
• Physically able to lift up to 50 lbs. and handle chemicals safely.
• Available for emergency calls during nights and weekends as needed.
• Detail-oriented with a focus on maintaining community areas and amenities.
• Proficient in Outlook, Excel, Word, and internet applications.

Responsibilities

• Residential Standards: Provide support by performing general maintenance in common areas.
• Available for on-call responsibilities as needed.
• Ensure timely completion of service requests in occupied apartments per standards.
• Oversee maintenance, prioritizing resident satisfaction and occupancy goals.
• Participate in preventive maintenance and repair mechanical systems to preserve value.
• Maintain cleanliness of grounds and common areas at all times.
• Adhere to safety protocols and deliver courteous service to residents.
• Assist and report on inspections and quality assurance results.

Skills

Customer service

Leadership

Communication

Time management

Problem solving

Team player

English proficiency

Education

High school diploma or equivalent

HVAC/R certification (preferred)

Tools

Outlook

Excel

Word

Job description

New Earth Residential LLC is seeking a Service Technician to support maintenance across our communities. You’ll perform general upkeep, respond to requests, and help ensure clean, safe, and well-functioning living spaces for residents.

The role requires on-call availability for nights and weekends in a fast-paced environment. Ideal candidates have a high school diploma, HVAC/R credentials are a plus, and strong customer-service orientation.