Service Technician 2

Big Tex Trailer Manufacturing Llc; Sulphur (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on/Retention Bonus

Competitive hourly pay

Job summary

Big Tex Trailer World in Sulphur, LA seeks an experienced Service Technician 2 to keep service areas organized and safe while performing advanced repairs and installations on trailers, truck beds, and tow vehicles. You will engage with customers to discuss repairs, quote service work, and sell parts and services.

The role emphasizes welding, parts sourcing, and multi-point inspections, with daily interaction with customers and a focus on meeting service schedules.

Qualifications

• High School Diploma or GED required or equivalent.
• Associates degree or trade school diploma preferred.
• Welding experience required (MIG and oxy-acetylene).
• Valid driver's license required.

Responsibilities

• Perform service, repair, and accessory installation on trailers, truck beds, tow vehicles, and snowplows.
• Confer with customers; write and read work orders; estimate costs and plan procedures.
• Sell parts and service; help customers hook up trailers.
• Maintain parts inventory and assist in purchasing; handle cycle counts.
• Welding and fabrication as needed; conduct warranty service and documentation.

Skills

Welding: MIG/Oxy

Customer service

Parts sales

Estimating costs

Valid Driver's License

Education

High School Diploma or GED

Associates/Trade School preferred

Tools

Welding equipment

Job description

This is a job working for Big Tex Trailer WorldCompetitive Hourly Pay$3,500 Sign-on/Retention Bonus Available!SUMMARYThe Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.ESSENTIAL DUTIES AND RESPONSIBILITIESPerform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.Partner with supervisor to maintain Service Schedule.Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.Perform multi-point inspections to assess customer service and parts needs.Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.Sell parts and service.Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)Perform warranty service and completes required documentation.Complete service paperwork or computer system entry completely and timely.Maintain service parts log and submit to management as required.Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.Assemble trailers.Park and move Trailers.Other duties, as assignedQUALIFICATIONSHigh School Diploma or equivalent (GED)Proven ability to weld (MIG and oxy-acetylene)Valid Driver’s LicenseAssociates Degree, Trade School Diploma preferred2-3 years applicable work experience preferredMust be available to work Monday – Saturday and overtime as needed