Service Technician

Majestic Surfaces; Youngsville (NC); On-site; USD 51,577,000 - 80,231,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Accident & Critical Illness Coverage

Disability & Life Insurance

Telehealth Services

401(k) Retirement Plan

Paid Time Off (PTO) & Paid Holidays

Flexible Time Off

Employee Assistance Program (EAP)

Company vehicle for daily travel

Paid overtime

Job summary

Majestic Surfaces is seeking a Service Technician to provide on-site field service for residential and commercial jobsites around Youngsville, NC. This full-time role involves travel daily, installations, repairs, and warranty support, using a company vehicle and maintaining high quality workmanship.

You will perform field repairs, adjust seams, and document work with clear photos while building strong client relationships.

Qualifications

• Must be 23 years of age or older with a valid driver's license.
• 3–7 years of construction, service, or installation experience.
• Strong problem-solving skills and attention to detail.
• Ability to communicate professionally with clients, builders, and teammates.
• Organized, timely, and able to manage multiple appointments efficiently.
• Comfortable working in a fast-paced, mobile, field-based environment.
• Physically able to perform tasks including stooping, crouching, lifting up to 100 lbs, and repetitive motions.

Responsibilities

• Perform field repairs on scratches, chips, and stains.
• Make seam and installation adjustments as needed.
• Modify cutouts for appliances, sinks, faucets, and accessories.
• Troubleshoot construction, renovation, and installation challenges.
• Maintain finished areas meticulously clean and professional.
• Communicate with clients to ensure satisfaction, even in challenging situations.
• Take photos to accurately document work and adjustments.
• Collaborate with builder warranty managers to build positive relationships and outcomes.

Skills

Problem-solving

Communication

Organizational skills

Field-based work

Job description

Join Our Team as a Service Technician – Deliver Excellence in the Field!

Do you take pride in your work, enjoy problem-solving, and thrive on providing exceptional service? As a Service Technician, you’ll be a key part of turning customer challenges into seamless solutions. Based in the Youngsville, NC area, this full-time, field-based position travels daily to service residential and commercial jobsites in the surrounding areas, supporting installations, repairs, and warranty issues. Your expertise and professionalism ensure every project meets the highest standards and customer satisfaction.

What We Offer

• Competitive pay: $18–$28 per hour (based on experience)
• Full-time, hands-on role with opportunities for growth
• Paid overtime as needed
• Company vehicle for daily travel
• Supportive, team-oriented work environment

Benefits

• Medical, Dental, and Vision Insurance
• Accident & Critical Illness Coverage
• Disability & Life Insurance
• Telehealth Services
• 401(k) Retirement Plan
• Paid Time Off (PTO) & Paid Holidays
• Flexible Time Off
• Employee Assistance Program (EAP)

What You’ll Do

• Perform field repairs on scratches, chips, and stains
• Make seam and installation adjustments as needed
• Modify cutouts for appliances, sinks, faucets, and accessories
• Troubleshoot construction, renovation, and installation challenges
• Maintain finished areas meticulously clean and professional
• Communicate with clients to ensure satisfaction, even in challenging situations
• Take photos to accurately document work and adjustments
• Collaborate with builder warranty managers to build positive relationships and outcomes

What We’re Looking For

• Must be 23 years of age or older with a valid driver’s license
• 3–7 years of construction, service, or installation experience
• Strong problem-solving skills and attention to detail
• Ability to communicate professionally with clients, builders, and teammates
• Organized, timely, and able to manage multiple appointments efficiently
• Comfortable working in a fast-paced, mobile, field-based environment
• Physically able to perform tasks including stooping, crouching, lifting up to 100 lbs, and repetitive motions

Physical & Work Environment

• Field-based work traveling daily to jobsites
• Work primarily from a company vehicle for efficiency
• Exposure to construction, renovation, and installation environments
• Maintain professional appearance and follow all safety requirements, including PPE and hard hats
• Utilize laptop and phone camera to document and communicate effectively

Join a Company That Values You

We take pride in our team and culture. Our employees thrive when they embrace growth, ownership, teamwork, and optimization, while delivering high-quality work that builds our reputation as the Most Professional Trade Partner.

Qualified candidates must be authorized to work in the U.S. and pass a pre-employment background check and drug screening. We are an equal opportunity employer.