Service Technician

Cerritos Dodge; Cerritos (CA); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Training opportunities

Supportive team environment

Competitive pay

Benefits package

Job summary

Cerritos Dodge seeks a dependable Service Technician to maintain, diagnose, repair, and service equipment and systems, ensuring reliable customer operations. You’ll investigate issues, perform preventive maintenance, and document findings with precision, while delivering courteous service.

The role emphasizes hands-on problem-solving, clear communication with customers and teams, and adherence to safety standards in a fast-paced environment.

Qualifications

• Experience in service, maintenance, repair, or technical support is preferred.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Good communication and customer service skills.
• Comfort with hand tools, diagnostic equipment, and technical documentation.

Responsibilities

• Inspect, diagnose, service, and repair equipment per standards and guidelines.
• Perform routine maintenance and checks to reduce downtime.
• Troubleshoot mechanical, electrical, or technical issues using diagnostics.
• Document service work and follow-up actions clearly.
• Communicate status, timelines, and solutions to customers and teams.
• Order, track, and install parts as needed to finish tasks.
• Maintain tools, vehicles, and service equipment in safe condition.
• Follow safety, quality, and regulatory requirements.

Skills

Troubleshooting

Customer service

Independent work

Communication

Tool familiarity

Lift and move equipment

Education

Technical training or trade school

Tools

Diagnostic equipment

Hand tools

Job description

We are seeking a dependable and detail-oriented professional to join our team as a Service Technician. In this role, you will play an important part in keeping equipment, systems, and customer operations running smoothly through effective troubleshooting, maintenance, repair, and service support. The ideal candidate enjoys hands‑on work, problem‑solving, and delivering a positive customer experience.

What You’ll Do

• Inspect, diagnose, service, and repair equipment or systems according to company standards and manufacturer guidelines.
• Perform routine maintenance, preventative service, and operational checks to help reduce downtime.
• Troubleshoot mechanical, electrical, or technical issues using diagnostic tools and sound judgment.
• Document service work accurately, including findings, repairs completed, parts used, and recommended follow‑up actions.
• Communicate clearly with customers, dispatch, and internal teams regarding service status, timelines, and solutions.
• Order, track, and install required parts or materials as needed to complete service tasks.
• Maintain company tools, vehicles, and service equipment in safe, clean, and working condition.
• Follow all safety procedures, quality standards, and regulatory requirements while completing assignments.
• Support on‑site installations, inspections, calibrations, or adjustments as needed.
• Provide professional and courteous service that reflects positively on the organization.

What We’re Looking For

• Experience in a service, maintenance, repair, or technical support role is preferred.
• Strong troubleshooting and problem‑solving skills with attention to detail.
• Ability to work independently and manage time effectively in a fast‑paced environment.
• Good communication and customer service skills.
• Comfort working with hand tools, diagnostic equipment, and technical documentation.
• Basic computer skills for completing service reports, updates, and communication.
• Ability to lift, move, and work with equipment or materials as required by the role.
• Willingness to learn new systems, products, and procedures.
• Valid driver’s license may be required, depending on the service area and responsibilities.

Preferred Qualifications

• Technical training, certification, or trade school background related to mechanical, electrical, HVAC, appliance, or equipment service.
• Previous field service or customer‑facing technical experience.
• Familiarity with preventive maintenance programs and service documentation systems.

What We Offer

• Opportunities for training and professional growth.
• A supportive team environment focused on quality and service.
• Competitive compensation based on experience and qualifications.
• Benefits may include health coverage, paid time off, retirement plans, and other company offerings.

If you are motivated, service-oriented, and enjoy solving technical challenges, we encourage you to apply. We value team members who take pride in their work and are committed to delivering reliable, high‑quality service.

Pay

$33.80 hourly, Flag rate based on experience.