Service Tehnician

Champion Homes; Lancaster (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical Insurance

Dental, Vision, and Life Insurance

Job summary

Champion Homes in Wisconsin is looking for a Service Technician to join their team. This role involves executing warranty work on sold homes, addressing common service issues and ensuring customer satisfaction. Ideal candidates will possess handyman skills, effective communication abilities, and a strong sense of customer service.

Applicants should have a high school diploma or GED and be comfortable using various tools and technology. An excellent work ethic and good driving record are essential.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to troubleshoot and solve problems effectively.
• Must provide valid driver's license and hold a clean driving record.

Responsibilities

• Manage work schedule by making appointments with customers.
• Install new parts or repair issues per work order.
• Maintain company vehicle and tools.

Skills

Troubleshooting

Communication skills

Carpentry skills

Computer literacy

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Good Life Begins With A Good Company.

Champion Home Builders, Inc.

We are seeking to hire a Service Technician to join our team in the Laurinburg, NC region.

What We Offer

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance

About Champion Home Builders, Inc.

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada. Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

Summary

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Essential Duties and Responsibilities

• Manage work schedule by making appointments with customers
• Pick up parts from factory as needed
• Verify parts with orders
• Install new parts or repair issues per work order
• Maintain logbook as per Department of Transportation
• Maintain company vehicle, keep it clean, stocked, and serviced regularly
• Complete work orders and return them to the factory by mail or personal delivery
• Possess carpentry skills in the following areas: Trim work, Roofing, Window replacement, Door realignment, Drywall repairs, Siding, Flooring, Plumbing, Electrical, Proficient home repair skills, Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware
• Maintain company tools and materials; inform management of any issues
• Represent Champion Home Builders with a friendly attitude and professional appearance
• Demonstrate strong customer relation skills

Qualifications

• Ability to troubleshoot, reason, and solve problems
• Excellent communication, both written and verbal; understand and execute instructions
• Computer literate (Microsoft Word, Outlook, Excel)
• Understand and comply with work safety policies and procedures
• Must provide valid driver's license and hold a clean driving record

Education and/or Experience

High school diploma or GED; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Additional Information

FLSA Status: Non-exempt

Prepared By: Corporate Human Resources

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.