Service Technician

United Site Services; Tomball (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and service portable restrooms and holding tanks across multiple locations. You will perform pumping and cleaning tasks, while maintaining safety standards and customer satisfaction.

Responsibilities include on-site customer interaction, routing adjustments for efficiency, and regular feedback to improve service quality. A CDL or non-commercial license and at least two years of driving experience are required.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck and drive to various locations to service/pump/clean portable restrooms and/or holding tanks.
• Perform service in accordance with USS and DOT safety standards to prevent accidents or injuries.
• Handle lifting/pushing between 50 and 150 lbs on a frequent basis.
• Conduct portable toilet servicing to USS 8 point service standard.
• Interact with customers on-site to ensure services meet standards.
• Adjust routes as needed to meet customer needs and maintain efficiency.
• Provide routing feedback to Operations to optimize service delivery.

Skills

Commercial driving experience

Driver license CDL or non-CDL

Time management

Customer service

Communication skills

Problem-solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.