Service Technician

United Site Services; Converse (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and service/pump/clean portable restrooms and holding tanks at client sites. You will ensure safety, quality, and timely completion of tasks per USS standards while maintaining equipment and documenting service details.

Ideal candidates have at least two years of commercial driving experience, a valid driver's license, excellent time management, and strong communication and customer service skills.

Qualifications

• Two years of commercial driving experience or more.
• Valid driver license (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Operate a company service truck and drive to client locations.
• Service/pump/clean portable restrooms and holding tanks according to standards.
• Adhere to USS and DOT safety requirements and maintain safe work practices.
• Interact with customers on sites to ensure services meet their standards.
• Adjust routes as needed and provide routing feedback for efficiency.
• Plan for customer needs and communicate future requirements to leadership.

Skills

Commercial driving

Time management

Customer service

Communication

Problem solving

Decision making

Route planning flexibility

Education

Driver license (CDL or non-commercial)

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.