Service Technician

United Site Services, Inc; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

United Site Services, Inc. is seeking a dependable Service Technician to operate our service truck, service portable restrooms and holding tanks at multiple customer sites. You will drive safely, follow DOT rules and USS standards while delivering top-notch service.

You will coordinate with customers, adjust routes as needed, and provide feedback to optimize efficiency. Candidates should have CDL or non-commercial license, strong time management and excellent communication skills.

Qualifications

• Time management and organization are essential.
• Strong customer service orientation and effective communication.
• Proven problem-solving and decision-making abilities.

Responsibilities

• Operate a service truck and drive to customer sites.
• Service/pump/clean portable restrooms and holding tanks following USS DOT standards.
• Maintain safety and DOT compliance while performing duties.
• Interact with customers on site to ensure services meet standards.
• Provide routing feedback and adjust plans to meet customer needs.

Skills

Time management

Customer service

Communication

Problem solving

Decision making

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.